FAQ

FAQ - ProShapix

1. What products do you offer at ProShapix?

We offer innovative products designed to simplify nutrition, like high-performance shakers and smart digital scales for precise tracking of your food portions.

2. How does the smart digital scale work?

Our smart digital scale is easy to use. It accurately measures the weight of your food and provides a complete analysis of its nutritional values. Simply place the food on the scale, and you instantly get information on calories, proteins, carbohydrates, etc.

3. Is the shaker compatible with all protein powders?

Yes, our shaker is designed to efficiently mix all powders, including proteins, supplements and nutritional shakes. It guarantees a homogeneous mixture, without lumps.

4. What are the benefits of your products for athletes?

Our products help athletes track their nutrition accurately and conveniently. The shaker allows for quick and effortless preparation of protein shakes, and the digital scale allows you to optimally manage your portions and macros to achieve your performance goals.

5. Are your products easy to clean?

Absolutely! Our products are designed to be practical in everyday life. The shaker is easy to disassemble and dishwasher safe, and the digital scale can be simply cleaned with a damp cloth.

6. Do you offer any warranties on your products?

Yes, all our products are covered by a one-year warranty against manufacturing defects. If you have a problem with any of our products, we promise to replace or repair it free of charge.

7. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package online until it is delivered.

8. Do you ship internationally?

Yes, we ship our products to many countries. Shipping costs and times vary depending on your location and will be displayed when you complete your order.

9. How can I contact you if I have a question?

You can contact us via our online contact form or directly at the following email address: contact@proshapix.com . We strive to answer all questions within 24 hours.

10. Can I return a product if I am not satisfied?

Yes, you can return any unused product within 30 days of receipt for a full refund, provided the item is in its original condition and packaging. For more details, please see our returns policy.